Privacy Policy

Last Updated: July 6, 2026

At EVOVED AUTOMOBILE Co., Ltd. ("EVOVED", "we", "us", or "our"), we understand that confidentiality and data security are the foundation of successful international trade. This Privacy Policy explains how we collect, use, process, and protect your personal information when you use our website (https://nvova.com), engage with our export services, or communicate with our global sales and logistics teams.

This policy aligns with major global data protection frameworks, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), ensuring your data is handled with the highest standard of international compliance.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you or your business operations.

A. Information You Provide Directly

Identity & Contact Data: First and last name, corporate title, company name, email address, physical shipping address, and phone numbers.
Financial & Transaction Data: Bank account details, billing addresses, and payment confirmation documents necessary to execute T/T or L/C transactions.
Compliance & Customs Data: Government-issued identification, corporate registration documents, tax identification numbers (e.g., VAT/EORI), and import license details required for international customs clearance.

B. Information Collected Automatically

Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types, operating system, and platform.
Usage Data: Information about how you navigate our website, including the specific vehicle inventory pages you view, length of visit, and interaction metrics.

C. Vehicle Data (Post-Purchase)

Export Telemetry: For modern smart vehicles and connected EVs, we may process specific vehicle identification numbers (VINs), battery state-of-health (SOH) diagnostic reports, and technical inspection data strictly to fulfill export compliance and warranty registration prior to shipment.

2. How We Use Your Information

We only process your personal data when we have a lawful basis to do so. We use your information to:

Fulfill Contracts: Process vehicle orders, generate Proforma Invoices, arrange third-party inspections, and execute global logistics and shipping.
Ensure Regulatory Compliance: Verify your identity for Anti-Money Laundering (AML) checks, prepare export licenses, and facilitate customs clearance at your destination port.
Provide Customer Support: Respond to inquiries, provide shipping status updates via tracking numbers, and manage after-sales warranty claims.
Improve Our Services: Analyze website usage to optimize our digital catalog and improve the B2B user experience.

3. Data Sharing & Third-Party Disclosure

We do not sell your personal data. To execute global vehicle exports, we must share specific information with trusted third parties:

Logistics & Freight Partners: Shipping lines (RoRo and Container), freight forwarders, and destination port agents handling the physical transport of your vehicle.
Customs Authorities & Brokers: Chinese export authorities and designated local customs brokers to ensure legal border clearance.
Inspection Agencies: Independent certification bodies (e.g., SGS, TÜV) that require buyer details for official roadworthy certificates.
Financial Institutions: Banks and financial processing partners required to secure Letters of Credit (L/C) or clear international wire transfers.

4. International Data Transfers

Because EVOVED operates globally from our headquarters in Shanghai, China, your information may be transferred to, stored, and processed outside your country of residence.

When transferring data from the European Economic Area (EEA) or the UK to China or other jurisdictions, we rely on legally recognized safeguards, including Standard Contractual Clauses (SCCs), to ensure your data receives an adequate level of protection.

5. Data Security & Retention

Security Measures: We implement enterprise-grade technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for our website and secure data housing for financial records.
Retention Period: We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including satisfying any legal, accounting, maritime, or reporting requirements (typically 5 to 7 years following a transaction, depending on jurisdiction).

6. Your Privacy Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

Right	Description
Right to Access	You may request a copy of the personal data we hold about you.
Right to Rectification	You may request that we correct any inaccurate or incomplete information.
Right to Erasure	You may request the deletion of your personal data, subject to certain legal exceptions (e.g., tax and export compliance records).
Right to Restrict Processing	You may ask us to suspend the processing of your data under certain scenarios.
Right to Data Portability	You may request the transfer of your data to you or a third party in a structured, machine-readable format.

To exercise any of these rights, please submit a formal request to privacy@carbuychina.com. We will respond within the legally mandated timeframe (typically 30 days).

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to distinguish you from other users, providing a seamless browsing experience and allowing us to improve our site. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in global export regulations or our business practices. Any changes will be posted on this page with an updated "Last Updated" date at the top of the document.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Team: